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Rambase FAQ
FAQ RamBase Data & Integration Platform
The platform is included as part of the RamBase ecosystem giving you a secure, centralized environment where your integrations live and are maintained.
Built-in ownership: Your integrations are tied directly to your RamBase environment, ensuring long-term continuity and control.
Simplified maintenance: Because the integrations run within the same platform as your ERP, updates and compatibility are managed automatically, reducing technical overhead.
Business continuity: If a partner or external developer leaves, your integrations remain intact.
Single platform, unified governance: All integrations are monitored, updated, and secured through the same environment, giving you clear oversight without relying on multiple third-party tools.
While APIs provide the “entry point” for data, they do not manage the relationship between different systems.
Without DIP, each connection requires custom code to translate and route data. DIP replaces these individual custom scripts with a centralized management system.
This makes it easier to track errors, update connections, and add new systems without writing new code from scratch.
No. DIP is an independent service. It does not modify, replace, or disable any direct API integrations currently in use. Existing custom integrations will continue to function exactly as they do now.
DIP is built with multiple layers of protection. Data is encrypted during transfer and at rest, access is controlled through secure authentication, and sensitive fields can be masked or tokenized. Combined with activity monitoring and role-based permissions, these measures ensure that data remains protected throughout every integration process.
Access to the platform is provided as soon as the customer is onboarded to RamBase. No additional implementation time is required.
Certainly! We are delighted to showcase the functionality of our systems. Our consultants possess extensive industry expertise and are eager to understand your specific requirements for the demonstration. Upon reaching out to us, we will inquire about your business, key concerns, aspirations, and any other systems that you would like to communicate with our solutions.
FAQ Insights Portal
Multiple product workspaces – find your RamBase product or project of interest.
Roadmap views:
- Strategic themes
- Under consideration
- Ongoing development
Share your feedback directly on specific roadmaps candidates.
Give feedback – tell us your challenges and desired outcomes.
"Profile" - update the display name, otherwise the name is anonymized.
“My feedback” – overview of your feedback and conversations.
Wishlist – add specific items to your wish list – maximum 10.
Access to the insights portal is for named users only and controlled by RamBase. When logging in to the portal you will receive a personal access link via e-mail with the subject: “Login to RamBase Insights Portal”
If you cannot find the email, please check your junk mail folder. Sender email address is no-reply@released.email
The access is personal for named users only and aimed at system administrators, preferably one per company. Do not share your access with others.
We encourage you to review your feedback with your system administrator, who can submit the feedback on behalf of your company.
Users with no access will only see the front page of the portal without workspaces.
It doesn't matter if your feedback is big or small. We welcome all insights.
Tell us your challenges and desired outcomes, not just features, so we can deliver solutions that drive impact.
We love to receive feedback on our potential candidates for upcoming development initiatives making sure we have enough insight for building the best solutions.
This simple problem statement format helps us understand the root cause, provide flexibility in designing the best solution and ensures alignment with your business goals and priorities:
- What is the challenge? (Describe the pain point)
- Who is affected? (Roles, departments)
- What outcome do you want? (Business goal or metric)
Please write in English in the Insights Portal.
The portal is for product feedback and insights.
If there are issues with the system, things that are not working or bugs, please send a support ticket through the service portal, and not the Insights Portal.
Innovation is not limited to a specific team or department. It is a collective effort, and we need everybody to help bring fresh insight to our organization.
We encourage the system administrators to give feedback on behalf of the organization. Please ensure that the insight provided are aligned within your organization and prioritized based on the value it would bring.
Our team will review all feedback and reply, so you can be confident that your voice is heard.
Once the feedback has been submitted the product management team will assess it and respond according to our priorities. Product Management will synchronize the insights with strategic initiatives and roadmaps.
We will use the feedback as insight to our upcoming development. All feedback will be closed when assessed, independent of outcome. Not everything can be built or resolved. We will make sure to be transparent in our priorities.
We want to understand your business challenges, strategic priorities, and desired outcomes – so we can deliver solutions that create measurable impact to all customers.
Our structured workflow ensures your feedback leads to meaningful improvements – not just more features. To engage key users we will provide additional channels for feedback throughout our workflow.
- Wonder: We collect your challenges and goals as evidence for validating problems to solve
- Explore: We explore alternative solutions and concepts with real users
- Build: We develop verified solutions to meet predefined acceptance criteria
- Impact: We confirm value and share results with you
Tell us your challenges and desired outcomes – not just features – so we can deliver solutions that drive impact.
Information presented within the Insights Portal, including all product plans and roadmap content, is confidential and shared under non‑disclosure, hence not allowed to be shared nor distributed outside the organization.
Access to Insight Portal is named, approved users only, and may not be shared, transferred, or delegated without consent from Jakob Hatteland Computer AS.
The Insights Portal reflects the direction Jakob Hatteland Computer AS may take regarding the products or services described herein, all of which is subject to change without notice. Nothing in the portal constitutes a commitment or obligation, and you should not rely on any content when making decisions. Jakob Hatteland Computer AS and its affiliates are not committing to developing or delivering any specified enhancement, upgrade, product, service, or functionality, even if described herein. Product development plans, timelines, and priorities may change at the sole discretion of Jakob Hatteland Computer AS. This content may not be incorporated into any agreement, and we expressly disclaim liability with respect to any use of or reliance on this information.