RamBase respects your privacy and is committed to protecting your personal data. This policy explains what personal data we collect when you visit rambase.com or interact with us through its forms and other features, how and why we use it, who we share it with, how long we retain it, and your rights.
Jakob Hatteland Computer AS, which owns and operates RamBase, is the controller responsible for the processing described in this policy.
Jakob Hatteland Computer AS
Organisation number: 817 472 842
Stokkastrandvegen 110
5578 Nedre Vats, Norway
+47 52 76 33 00
post@hatteland.com
If you have questions about this policy, how we process your personal data, or how to exercise your rights, contact our Data Protection Officer at personvernombud@hatteland.com
We collect the following categories of personal data:
Information you provide
When you complete a form, for example, to book a demonstration, contact us, download content, subscribe to our newsletter or register for an event, we collect the information you enter. This may include your name, work email address, company name, phone number and any message you send us.
Information collected automatically
We and our service providers may collect your IP address, approximate location, device and browser type, referring website, pages viewed and website interactions through cookies and similar technologies, subject to your cookie choices.
Company-level website insights
We use an IP lookup service to infer the organisation associated with a website visit and understand company-level website activity. The underlying processing may involve an IP address and other technical data.
Where a field is marked as required, we need that information to process your request. If you do not provide it, we may be unable to respond or provide the requested service.
We may share personal data with:
Service providers that support our website, CRM, analytics, marketing, security and other business operations
Some service providers process personal data on our behalf under data processing agreements. Others may act as independent or joint controllers for parts of their processing. Where another organisation acts as a controller, its own privacy policy will apply.
We do not sell your personal data.
Where we rely on legitimate interests, we assess whether our interests are necessary and proportionate and balance them against your rights and interests.
You remain in control.
You can unsubscribe using the link in any marketing email or change your preferences through the Cookie settings link in our website footer. Withdrawing consent does not affect processing carried out before the withdrawal.
As a visitor to our page, you will be given the option to reject or accept cookies. You can at a later stage, change this setting by changing the cookie setting here or through the settings feature of your browser, e.g. Chrome, Edge, Internet Explorer, Safari, Firefox, Mozilla or Opera. More information about changing your cookie settings or deleting cookies can be found in the browser setting, or by using the help option of your browser. These are different for each browser.
As a user of this website, you have a right to demand insight into what personal information about you that may have been stored, and how this information is handled. You can demand information to be deleted and limits to how this information is handled, in accordance with the Personal Data Act. In cases where the handling of personal information is based on your consent, you may withdraw that consent at any time. If you have any questions about this Privacy Policy or our treatment of the information you provide us, please contact us.
We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss and misuse.
Read more about our approach to data protection and security in the RamBase Trust Center.
This policy covers personal data collected through rambase.com.
The processing of personal data within RamBase Cloud ERP and RamBase QMS is governed by the applicable customer agreements, RamBase Data Processing Terms and Description of Processing Activities. These documents are available in the RamBase Trust Center.
Third-party websites linked from rambase.com have their own privacy policies. We are not responsible for how those websites process personal data.
We may update this policy when our practices, services or legal obligations change. The date at the top of the page shows when the policy was last updated.
RamBase uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets cookies and collects device and behaviour data in order to evaluate visitors' use of our website and compile reports for us on activity on the site.
RamBase uses Albacross to collect information about the company name and site usage for analytic, marketing, and sales purpose. Albacross uses your IP address and other available information from your device in order to provide a list of companies that visit our site. Personal data is not stored by Albacross once the processing is complete.
RamBase uses Comparasoft to analyze website visits originating from the Comparesoft platform. If you have previously interacted with Comparesoft and consented to their tracking, a cookie may be present in your browser. When you visit our website, a tracking script from Comparesoft may send information such as page views, URLs, and timestamps back to Comparesoft for analytics purposes. RamBase does not store or process this data, nor does Comparesoft’s tracking script place new cookies on our website visitors. If you have not previously interacted with Comparesoft, no tracking will take place.
RamBase uses HubSpot as our website vendor and as our marketing and sales platform. Information is gathered both via forms and tracking scripts/cookies.
RamBase uses Hotjar to analyse user trends on our website. With Hotjar, we collect data about your interactions (e.g. where you click, scroll your mouse, move in between pages) and use it to create visual representations of the experience. Our site rambase.com has a tracking code which contacts Hotjar’s servers and provides a script to your computer or device.
RamBase uses RamBase Insights to track users on the website and connect them with LinkedIn’s logged-in user data. This provides valuable data which allows us to evaluate our website traffic and the audience groups that visit our site. In addition, it provides the possibility to create targeted advertising campaigns on LinkedIn based on website behavior.
RamBase uses Facebook Audience Insights to collect information about people on our page and connect them with Facebook's logged-in user data. This provides valuable data which allows us to evaluate our website traffic and the audience groups that visit our site. In addition, it provides the possibility to create targeted advertising campaigns on Facebook based on website behavior.
RamBase uses tracking scripts from Google Ads/Doubleclick in order to measure the effects of our marketing efforts and create targeted marketing campaigns based on website behavior.
RamBase uses tracking scripts from Microsoft Ads in order to measure the effects of our marketing efforts and create targeted marketing campaigns based on website behavior.
In order to be able to watch YouTube content on our website, YouTube will set cookies.
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