Eramet: Building safer, more consistent and collaborative operations with RamBase QMS

Procedures people actually engage with

Eramet embeds instructional videos directly into operating procedures, part of RamBase's visual documentation module, making documentation more engaging and easier to follow for operators in the field. "What we like about the RamBase QMS solution is the fact that we can embed videos into the operating procedures," says Edouard Salathé, Corporate Social Responsibility, Risk and Compliance IS Product Line Manager at Eramet.

A feedback loop that reaches the right person

Frontline employees can suggest changes directly in the system, and those suggestions are automatically routed to the relevant author of that procedure. "It creates a natural feedback loop that supports ongoing optimization," Salathé says.

A unified structure, built site by site

Eramet is focued on building a strong, unified structure across their global operations: standardized procedure templates, clear responsibilities, and aligned management practices across sites and regions. Supporting the Eramet Production System (EPS), it reinforces structured workflows so best practices can scale across sites. As Salathé puts it: "The solution enables us to make sure our staff perform their tasks in a secure and safe environment."