
ERAMET
Building safer, more consistent and collaborative operations with RamBase QMS
Company facts
Headquaters: France | Go-live date: 2005 | Product offering: RamBase QMS |
Company size: 10,160 employees | Industry: Mining and industrial sites in 16 countries |
Customer website: www.eramet.com |
Eramet is an international mining and metallurgical group with operations across five continents. From nickel production in Indonesia and New Caledonia, to manganese mining in Gabon, mineral sands in Senegal, and lithium in Argentina, the company manages a highly complex global operation. It also runs industrial facilities and transport hubs in Norway, France, and the United States.
Engaging and understandable documentation
One of the key features Eramet values in RamBase QMS is the ability to embed instructional videos directly into operational procedures. This makes documentation more engaging and easier to understand and follow, especially for operators in the field.
“What we like about the RamBase QMS solution is the fact that we can embed videos into the operating procedures. Also the fact that the improvement process is integrated into the solution,” says Salathé.
At Eramet, safety and improvement begin by listening to the people in the field
Edouard Salathé, Corporate Social Responsibility, Risk and Compliance IS Product Line Manager at Eramet, was one of the driving force behind the RamBase QMS roll-out. In this interview, Salathé shares how trust and collaboration have shaped the implementation process. Read the full article here.

Eramet build safety and drive improvement by learning from the field
The main purpose Eramet chose to use RamBase QMS is to ensure safe, standardized, and continuously improving operations across their global industrial sites by creating a unified, collaborative, and adaptable quality management foundation.
Eramet, a key stakeholder in the responsible mining of metals
Eramet is a long-established player in the global mining and metallurgical industry, with a strong focus on responsible and sustainable practices. As the demand for metals continues to grow alongside the global need for energy and ecological transition, Eramet plays a key role in meeting these challenges.
With a clear commitment to responsible resource management, Eramet is working to become a global leader in the ethical and sustainable processing of the Earth’s mineral resources, creating long-term value for both people and the planet.

To drive consistency and continuous improvement across global operations, Eramet uses RamBase QMS not just as a control system, but as a platform for engagement and learning.
“We like that operators can suggest improvements directly in the system. It creates a natural feedback loop that supports ongoing optimization.”
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